Ian G. Lang logo

I operate like this.

- I take care of myself (mental and physical health) first, over all else.  This sometimes causes delays, but it makes for a better product in the end.
- I make sure I do it right the first time, to the best of my ability with followup and follow through. If I don't make time to do it right the first time, I won't have time the second time around either.
- I'd rather my clients learned from what I do for them and attempt it on their own first.  I'm always available to help if they get stuck. 
- I'm not a mind reader, but I try to make things as attuned to the person/business as possible.
- I accept all responsibility and will go above and beyond if I make a mistake.
- I still believe in a handshake, but also understand that if it's not in writing, it doesn't exist.